Card Account Overview
The Card Account is the balance that powers your Request Finance cards. It lets you store funds that can be used for card payments anywhere the card is accepted. When you make a payment, the transaction amount is deducted directly from this balance.
You can top up your Card Account using supported stablecoins, making it easy to move from on-chain funds to regular card payments.
Are my Card Account funds separate from Request Finance?
Yes. Request Finance provides the user interface and card management tools, but does not hold customer funds. The underlying wallet and payment infrastructure are operated by partners within the card program.
Who holds my funds?
Your balance is held in a wallet powered by Kulipa (https://www.kulipa.xyz/), an e-money distributor based in France. Request Finance provides the product interface and card management experience, but does not take custody of your funds.
Kulipa Card Accounts are created using infrastructure from Privy (https://www.privy.io/), a leading provider of managed wallet solutions that is part of Stripe (https://stripe.com/). Private keys are stored within a secure key management system (AWS KMS), where they are protected by strict security controls and cannot be accessed directly by employees.
Is the Card Account regulated?
Yes. The Card Account operates through regulated and licensed partners that are overseen by financial regulators in the jurisdictions where they operate.
What safeguards are in place for the Card Account?
Your funds are held by regulated financial partners and kept in segregated accounts, meaning they are never pooled with other customers' funds or with Kulipa's own operational funds. This ensures that your balance is protected and only accessible by you, not exposed to any third-party risk.
Kulipa's card program is built on a compliance-by-design infrastructure, with controls embedded at every level to ensure the integrity and security of your funds at all times.
What happens if one of the partners supporting the Card Account shuts down?
The Card Account relies on infrastructure provided by regulated partners. If one of these partners were to stop operating or the partnership ended, Request Finance would work with relevant providers to ensure continuity of service for users.
Request Finance would communicate any changes and provide clear instructions to users if such a situation were to occur.