1. Select "Pay via Exchange"
To pay via an exchange or externally with a wallet, when asked to select a wallet, select Pay via Exchange, Pay via a Custodial, or Pay via QR Code or Wallet Address.
2. Set up the payment
To set up the payment, scan or copy the wallet address and add the payment details as shown to you. This step depends on what exchange or wallet you're using:
I am using none of the above exchanges/wallets
I am using none of the above exchanges/wallets
No problem! You can pay with any exchange or wallet. If you're unsure how, check out the help articles provided by your exchange/wallet or contact us.
Important: when sending the payment, make sure that:
Token: you're sending the funds in the right token
Amount: you use the right amount
Network: you send on the right network
Wallet address: you send it to the right address
Once you sent the payment, tick I have sent the funds for the bill and click Confirm I Paid to go to the next step.
3. Provide the transaction hash
What is a transaction hash?
The transaction hash/ID (sometimes called "tx hash" or "txn hash") is a unique identifier that proves that a transaction was validated and added to the blockchain. It's similar to a receipt you get in your bank account for each payment. When paying a Request bill externally, the transaction hash is needed to prove that the payment was made.
How to find the transaction hash
Once you send the payment, provide the transaction hash so we can update the bill to Paid and notify the bill creator. This step depends on what exchange or wallet you're using:
I am using none of the above exchanges/wallets
I am using none of the above exchanges/wallets
You can usually find the transaction hash in the activity or history section of the exchange/wallet you're using. If you're unsure how, check out the help articles provided by your exchange/wallet or contact us.
Insert the transaction hash and click on Submit Payment to submit it.
4. Wait for the payment to be verified
Once submitted, we'll verify the transaction hash and update the bill to Paid automatically if it is valid.
That's it!