Before a card wallet can be created, you need to specify a withdrawal address. This address is used if you choose to withdraw funds from your card wallet without spending them via cards (→ How can I withdraw funds from the card wallet?). It allows you to withdraw unused funds from your card wallet.
It’s important that you can reliably access this withdrawal address and have full control over the funds. Make sure that:
It belongs to your company: The address should be owned and controlled by your organization.
You must have access to the address: You need to be able to access the wallet and manage the funds held there.
It must support the same network as your card wallet: The address must be able to receive funds on the same network used by your card wallet.
Withdrawal address can only be changed by reaching out to [email protected].