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Why do I get a "You are blocked from sending invoices" message when sending invoices to my client?
Why do I get a "You are blocked from sending invoices" message when sending invoices to my client?
Max Franke avatar
Written by Max Franke
Updated over 2 months ago

When you create an invoice, and you see a message that you're blocked from sending invoices to your client, please contact your client and ask them to update their vendor settings or whitelist your email address.

Via "Company Settings" > "Vendor Settings," your client can choose from whom they want to receive bills:

  • "Everyone except blocked vendors" means that any vendor can send a bill to the client. However, the client can block certain vendors. Once a client blocks a vendor, bills from this vendor won't be delivered to the client.

  • "No one except approved vendors" means that only bills from approved vendors will be delivered to the client. The client can approve vendors by adding their email address after clicking Approve a Vendor.

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