When you create a Crypto-to-Fiat payment in Request Finance, you may now see an exchange rate quote that is only valid for a limited time. This expiration is required by the partners that process your conversion. Below is why it happens and what it means for you.
Why will quotes expire?
Request Finance relies on partners to provide real-time FX quotes for your conversion. These quotes ensure that the cryptocurrency amount you send matches the live rate at the moment your payment is created.
Because exchange rates fluctuate, our partners only guarantee their quoted rate for a limited period. If your funds arrive after the deadline, the partner may no longer be able to honor that rate.
What does this mean for me?
To secure the displayed rate, you must send funds before the expiration shown during the payment flow.
How long do quotes remain valid?
Each partner defines its own validity period. This means the expiration you see will vary depending on the fiat currency you want to send and the partner available for your payment.
You will always see the exact expiration time when you start the Crypto-to-Fiat payment in Request Finance.
Where is the quote expiration displayed?
Before Payment Initiation: The quote expiration is prominently displayed in the payment step. The given deadline is based on your local timezone.
After Payment Initiation: After initiating a payment, the quote expiration is displayed on each payable that's still awaiting funding:
What happens if funds arrive too late?
If funds reach our partner after the quote has expired:
The partner may not be able to process the payment at the original rate.
The payment cannot proceed and the funds must be returned to your wallet.
To avoid delays, always fund your payment before the expiration.
How to avoid funds arriving too late?
If you use a multi-sig wallet, ensure all required signers are ready to sign before the expiration
If you need more time, wait to initiate the payment until you are ready to fund it
Double-check the quote validity before transferring
If you need help ensuring your Crypto-to-Fiat funding arrives in time, our team is here to assist. You can reach us at [email protected].