Request

We support sending and receiving Crypto-to-Fiat payments for over 190 countries and jurisdictions. Please refer to the list <a href="https://help.request.finance/en/articles/17595258-supported-countries-for-regulated-services">here</a>.

Which countries are supported for Crypto-to-Fiat payments?

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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What is Request?

What can I do with Request?

What does Request cost?

Getting Started

Bills overview

How to import bills

How to pay a fiat bill with crypto

Bills

How do I reject a bill?

How do I approve a bill?

How do I invite my vendor to send bills to me via Request?

How does Request check for duplicate bills?

What should I do if I receive a duplicate bill?

What happens if I try to import a bill with an unsupported currency?

What should I do if a bill was marked as unpaid by my vendor?

Request Business Account overview

How to receive funds from my customers to the Request Business Account

How to receive fiat from your clients and send it as crypto to your wallet

Legal and regulatory information on the Request Business Account

Request Business Account

How to activate your Request Business Account?

What deposit options are available for the Request Business Account?

Who has access to the Request Business Account?

What is required to make a payment from the Request Business Account?

What payments options are available for my Request Business Account?

What are the transaction limits for paying with the Request Business Account?

How long does it take for a deposit to arrive?

Who can send funds to the Request Business Account?

What are the fees for using the Request Business Account?

How are transactions screened for fraud and compliance?

What if I need other payment options for the Request Business Account?

Why is my Request Business Account disabled?

FAQ (Request Business Account)

Private Payments overview

How to pay privately with the Request Business Account

Private Payments with the Request Business Account

How to off-ramp to a bank account with Direct Payments

How to bulk upload & pay with Direct Payments

How to pay externally (via an exchange or without connecting a wallet)

What are best practices when making crypto payments?

Payments

How do I pay with Safe Wallet (formerly Gnosis Safe)?

How do I pay with a Ledger?

How do I set up the Request Finance dApp in Ledger Enterprise?

How do I pay with Squads?

How do I pay with Fireblocks?

What to do if the connection between Request Finance and MetaMask is stuck

What to do if I get a "Gas Estimation" error?

Pay with your preferred wallet

Test Payments overview

How to make a test payment

What does the recipient of a test payment see?

What does the wallet status next to an address mean?

Can I batch pay test payments?

Test Payments

What is the token approval step for?

How do I give token approval?

Limited vs unlimited token approval

How can I manage my token approvals?

Approving tokens with Metamask

Approving tokens with Safe Wallet (formerly Gnosis Safe)

Token Approval

How can I verify addresses before making payments?

How do I pay with a mobile device?

How to batch multiple payments into one transaction?

Why is my batch payment page blank?

Why does Request ask for slightly more than my payment total?

How do I cancel a pending payment?

I click on “Pay” and nothing pops up

Issues when paying on Polygon

Why can't I include many payments in a batch payment on Solana?

What is the difference between Private and Public Payments on Aleo Network?

How does the Double Payment Prevention work?

Crypto-to-Fiat overview

How do I get access to Crypto-to-Fiat?

How do I use Crypto-to-Fiat?

What are the fees for Crypto-to-Fiat payments?

Update: Crypto-to-Fiat Quote Expiration

How can I make sure to fund Crypto-to-Fiat payments in time?

Download a Payment Confirmation

Crypto-to-Fiat

What is a Crypto-to-Fiat payment?

Who provides Crypto-to-Fiat?

What currencies are supported for Crypto-to-Fiat?

How do Crypto-to-Fiat payments work?

What does the recipient of a Crypto-to-Fiat payment see in their bank account?

How long does it take for a Crypto-to-Fiat payment to arrive?

What volume discounts are available for Crypto-to-Fiat payments?

Which rate is used for the Crypto-to-Fiat conversion?

What is the payment reference for Crypto-to-Fiat payments?

What are the transaction limits for Crypto-to-Fiat payments?

Is any bank info displayed on the blockchain when making Crypto-to-Fiat payments?

What is the difference between ACH/SWIFT and Wire bank details?

What happens to a Crypto-to-Fiat payment if a transaction needs multiple signatures?

What is the difference between "Local" and "SWIFT" payments?

Can I cancel a Crypto-to-Fiat payment?

What should I do if my Crypto-to-Fiat payment is returned?

Why can a recipient receive less than I sent via Crypto-to-Fiat?

Why do Crypto-to-Fiat quotes expire?

Why can't I make a Crypto-to-Fiat payment to myself?

Why can't I see some fiat payables in the batch payment step?

Why do I get a warning in my wallet when I try to make a Crypto-to-Fiat payment?

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