Skip to main content
All CollectionsCrypto-to-FiatPayments (FAQ)
What are some reasons why a Crypto-to-Fiat payment can be returned?
What are some reasons why a Crypto-to-Fiat payment can be returned?
Max Franke avatar
Written by Max Franke
Updated over a week ago

Below are the most common reasons why crypto-to-fiat payments are returned (โ†’ What should I do if my Crypto-to-Fiat payment is returned?):

  • Incorrect Details: If the sender provides incomplete or inaccurate beneficiary information (e.g., name, account number, or bank details), the payment may not go through.

  • Compliance Checks: Bank payments are subject to regulatory compliance. Payments that trigger red flags or fail to meet standards can be delayed or rejected.

  • Fraud or Security Flags: Suspicion of fraud or security risks may result in the payment being returned.

  • Currency Restrictions: Some countries restrict currency exchanges or capital movements, leading to returned payments if violated.

  • Bank Policies: Bank-specific policies or procedures may affect payment, such as restrictions on certain transactions or additional verification requirements.

Did this answer your question?