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What should I do if I receive a duplicate bill?

Max Franke avatar
Written by Max Franke
Updated over 5 months ago

If you have a bill that's a duplicate of another, you have the following options:

  • If the bill is in "Draft" status: click on the bill and select "Delete" to delete it from the dashboard. It won't show up anymore.

  • If the bill is in "Awaiting Approval" or "Awaiting Payment" status: click on the bill and select "Reject" (or "Void" for imported bills). For bills that weren't imported, your vendor will receive a notification and the reason you provide when rejecting the bill.

  • If the bill is in "Paid" status, contact your vendor to ask for a refund.

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