Our current card provider is winding down its operations. As a result, our card program has been temporarily suspended.
What does this mean?
Effective immediately:
New cards cannot be created.
Card transactions are unavailable.
Card details are temporarily unavailable.
If you already have a card, you won't be able to use it until card services are restored.
Are my funds safe?
Yes. Funds held in your card account remain safe and are separate from the card infrastructure.
Are you able to resume card services for my card?
Unfortunately, our provider is unable to continue to provide card services for existing cards. To ensure a smooth transition, please withdraw funds from your card account.
What are you doing to restore card services?
We are in the process of integrating a new card provider. We expect to launch a new card program in the coming months. Before the new program launches, we'll provide:
An expected timeline
Instructions for migrating to the new card program
Any actions you'll need to take
Do I need to do anything now?
If you haven't done already, please withdraw funds from your card account by contacting [email protected] with an active Admin email associated with your account.
Need help?
If you have any questions, please contact our support team.