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What if a bill won’t sync because the Xero asset account isn’t payment-enabled?

Xero requires asset accounts to be enabled for payments before they can be used for bill payments. If you try to sync a bill paid with a payment method linked to a non-enabled asset account, the sync will fail.

Follow the steps below to enable an asset account for payments in Xero:

  1. Log into Xero

  2. Open the Accounting menu

  3. Select Chart of accounts

  4. Click the account to open its details

  5. Select "Enable payments to this account"

  6. Click "Save"

Now, you can try to sync the bill again.

Image showing the enable payments to an account check box

Having issues? Refer to this help article from Xero or contact us.

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