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Why is my batch payment page blank?

If you see a blank batch payment page, it usually means there are no payables that are currently ready to be paid in batch.

Common reasons:

  • Unsupported network: Batch payments aren’t available on every network. You can check the list of supported networks here.

  • Payables not in the right status: To appear in the batch payment page, payables need to be in a payable state:

    • Bills, Payroll, Direct Payments → must be in “Awaiting Payment” status

    • Expenses → the expense report must be created

Once you have eligible payables on a supported network, they’ll automatically appear on your batch payment page.

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